Introduction to Troubleshooting (EDU-260) - Part 1 of 2
This course aims to provide you with the necessary knowledge to effectively troubleshoot level-one issues. The course will enable you to localize, isolate and diagnose basic issues. This course will also give you an overview of the fundamental troubleshooting flows and tools that Zscaler offers.
Introduction to Troubleshooting (EDU-260)’ is designed to guide you with the troubleshooting process flow that is adapted to resolve level-one issues within Zscaler. This module will help you explore Zscaler's troubleshooting tools, Zscaler self-help service options and Zscaler support services. The troubleshooting labs will help you explore/practice the troubleshooting flow and tools.