Introduction to Troubleshooting (EDU-260) - Part 1 of 2 Self Guided Lab

Introduction to Troubleshooting (EDU-260) - Part 1 of 2 Self Guided Lab

Learn the key skills that will equip you to troubleshoot issues by leveraging Zscaler's best practice process flow and tools, Zscaler self-help option and Zscaler support services.

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About this course

Learn the key skills that will equip you to troubleshoot issues by leveraging Zscaler's best practice process flow and tools, Zscaler self-help option and Zscaler support services.

Prerequisites Introduction to Troubleshooting (EDU-260) e- learning
Average Duration ~2 hours 45 Minutes
The lab environment is designed for carrying out the lab exercises in the provided manual. Your lab environment contains the resources needed to apply your knowledge of troubleshooting basics including the process, the tools used, self-help options, and the Help documentation from Zscaler to resolve issues/concerns. Your virtual lab environment will be started with:
  • virtual PC that you may use for troubleshooting and testing as an end user
  • credentials for the user and admin accounts you need
  • a lab manual with a set of labs exercises to guide your learning

Curriculum165 min

  • Introduction to Troubleshooting (EDU-260) - Part 1 of 2- Hands-on Lab Guide
  • Lab Access and Learning Exercises
  • Self Guided Lab Quiz
  • Survey

About this course

Learn the key skills that will equip you to troubleshoot issues by leveraging Zscaler's best practice process flow and tools, Zscaler self-help option and Zscaler support services.

Prerequisites Introduction to Troubleshooting (EDU-260) e- learning
Average Duration ~2 hours 45 Minutes
The lab environment is designed for carrying out the lab exercises in the provided manual. Your lab environment contains the resources needed to apply your knowledge of troubleshooting basics including the process, the tools used, self-help options, and the Help documentation from Zscaler to resolve issues/concerns. Your virtual lab environment will be started with:
  • virtual PC that you may use for troubleshooting and testing as an end user
  • credentials for the user and admin accounts you need
  • a lab manual with a set of labs exercises to guide your learning

Curriculum165 min

  • Introduction to Troubleshooting (EDU-260) - Part 1 of 2- Hands-on Lab Guide
  • Lab Access and Learning Exercises
  • Self Guided Lab Quiz
  • Survey